Legal

Privacy Policy

Your data is yours. We're only stewards of it.

Last updated: December 2025 · Version 1.0

1. Introduction

Bhuraro Fintech Private Limited ("Loan4Bank", "we", "us", or "our") is committed to protecting the privacy of every user of our website www.loan4bank.com and all associated services (collectively, the "Platform").

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and financial information in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, RBI guidelines applicable to Digital Lending, and other applicable Indian laws.

2. Information We Collect

Personal Identifiers: full name, date of birth, PAN, Aadhaar (voluntarily provided), address, city, PIN code.

Contact Information: email, mobile number, WhatsApp number.

Financial Information: monthly income, employer name & type, employment status, CIBIL score, existing loans and credit cards, bank account details for eligibility purposes.

Loan/Product Preferences: loan type, loan amount, tenure, purpose.

Device & Usage Data: IP address, browser type, device identifiers, cookies, session duration and pages viewed (via cookies/analytics).

Uploaded Documents: KYC documents such as PAN card, Aadhaar, salary slips, bank statements, ITR/Form 16, address proof, and passport photos.

3. How We Use Your Information

To connect you with our partner Banks and Non-Banking Financial Companies (NBFCs) for loan and credit-card products.

To perform eligibility checks and provide AI-powered lender matching.

To process, verify, and forward your loan/credit-card application to relevant lenders.

To communicate with you regarding application status, approvals, disbursement and related services.

To improve our Platform, prevent fraud, comply with legal & regulatory obligations, and enable our DSA partners to manage their leads.

4. Sharing of Information

We share your data ONLY with (a) our empaneled Banks/NBFCs for the products you have applied to, (b) our authorised DSA partners and empaneled agents, (c) credit bureaus (CIBIL, Experian, CRIF, Equifax) with your consent for score checks, (d) service providers who help operate the Platform (hosting, analytics, storage) under strict confidentiality, and (e) regulatory / statutory authorities as required by law.

We do NOT sell your personal information to third parties for marketing purposes.

5. Data Security

All data in transit is protected using TLS 1.2+ encryption.

Sensitive documents are stored in encrypted object storage with role-based access controls.

Passwords are hashed using industry-standard bcrypt.

Access to your data is restricted to authorised personnel of Bhuraro Fintech Pvt Ltd on a need-to-know basis.

6. Data Retention

Loan application data is retained for a minimum of 8 years, as required by RBI/lender regulations. You may request deletion of your account after which non-essential data will be erased in accordance with the DPDP Act.

7. Your Rights (DPDP Act, 2023)

You have the right to access, correct, and update your personal data.

You have the right to erase your data (subject to regulatory retention requirements).

You have the right to withdraw consent for processing.

You have the right to grievance redressal (see contact details below).

You may nominate another person to exercise these rights on your behalf.

8. Cookies

We use essential cookies for session management and analytics cookies to understand usage patterns. You can disable cookies in your browser settings; however, some features may not function correctly.

9. Third-Party Links

Our Platform may contain links to third-party websites (banks, NBFCs, partners). We are not responsible for the privacy practices of those websites. Please read their privacy policies separately.

10. Children's Privacy

Loan4Bank services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from minors.

11. Grievance Officer

In accordance with the Information Technology Rules, 2011 and the DPDP Act, 2023, the Grievance Officer for Loan4Bank is:

Name: Grievance Redressal Cell

Company: Bhuraro Fintech Private Limited

Email: support@loan4bank.com

Phone: +91 89496 31537

Address: Jaipur, Rajasthan, India

We will endeavour to acknowledge and address your grievance within 15 working days.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page and, where appropriate, notified via email. Continued use of the Platform after such changes constitutes acceptance of the updated policy.

Have a question?
Contact Our Grievance Cell

Email us at support@loan4bank.com or call +91 89496 31537. We respond within 15 working days.